Understanding the role of procurement in buying professional services

In this podcast from Source, Paul Alexander, a senior procurement professional, discusses the pitfalls in procurement that sometimes trap professional services firms.

If one is working with a procurement department, it is a good idea to understand their objectives, even if they are as simple as saving costs.  And procurement staff are human too, a little empathy goes a long way.  If a project is going seriously wrong, it may be wise to talk to procurement sooner rather than later.